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Data Policy

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We cannot decrypt or otherwise access the content of a message.
We also can not decrypt what physical person actually sent or received a message.

In fact we are probably one of the few company in the world that want to know as little as possible about their users.

Informations we have

Certain information (e.g. a recipient’s identifier, an encrypted message body, etc.) is transmitted to us solely for the purpose of transmitting messages. Unless otherwise stated below, this information is only kept as long as necessary to place each call or transmit each message, and is not used for any other purpose.

Account Information. You register an e-mail when you create a Dikalo account. E-mails are used to provide our Services to you and other Dikalo users. You may optionally add other information to your account, such as a profile name and profile picture. This information is  encrypted.

Contacts. Dikalo can optionally discover which contacts in your address book are Dikako users, using a service designed to protect the privacy of your contacts. Information from the contacts on your device may be cryptographically hashed and transmitted to the server in order to determine which of your contacts are registered.

Messages. Dikalo cannot decrypt or otherwise access the content of your messages or calls. Dikalo queues encrypted messages on its servers for delivery to devices that are temporarily offline (e.g. a phone whose battery has died). Your message history is stored on your own devices and our servers.

Image Information and media. We upload your images in case your change your profile picture and/or make a post with an image

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Managing your information. You can manage your personal information in Dikalo’s application Settings. For example, you can update your profile information or choose to enable additional privacy features like a Lock PIN.

Informations we store

  • Profile information (e.g. an avatar, username, group name etc) you submit;
  • Image Information: We upload your images in case your change your profile picture and/or make a post with an image
  • Contact List: Sometime we access your contact list to connect you with other people on the platform
  • Hashed value of your email and password;
  • Hashed value of your phone number and those of your contacts if you decide to connect your phonebook;
  • Randomly generated authentication tokens, keys, push tokens, etc. necessary for transmitting a message.

Informations we may share

Third Parties. We work with third parties to provide some of our Services. For example, our Third-Party Providers send a verification code to your phone number when you register for our Services. These providers are bound by their Privacy Policies to safeguard that information. If you use other Third-Party Services like YouTube, Spotify, Giphy, etc. in connection with our Services, their Terms and Privacy Policies govern your use of those services.

We do not share your information with companies, organizations, and individuals outside of Dikalo unless we have a good faith belief that access, use, preservation, or disclosure of the information is necessary to:

  • Protect against harm to the rights, property, or safety of Dikalo, our users, or the public as required or permitted by law;
  • Detect, prevent, or otherwise address fraud, security, or technical issues;
  • Enforce applicable Terms of Service, including investigation of potential violations.

Contact Us

If you have questions about our Privacy Policy please contact us at privacy@dklo.co.

Effective as of January 24, 2023

Updated January 24, 2024

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